TERMS OF SERVICE
1. Introduction
These Terms and Conditions govern your access to and use of the website operated by NILSSON GOLF LIMITED (“we”, “us”, or “our”) and the purchase of products offered through our website.
NILSSON GOLF LIMITED specialises in the retail and wholesale supply of men’s leather footwear, including leather dress shoes, Oxford shoes, Derby shoes, loafers, and smart-casual footwear in various sizes, finishes, and styles.
Our website is intended to serve individual customers, retailers, and other business buyers in the European markets we support.
By accessing our website or placing an order, you agree to these Terms and Conditions, subject to any mandatory consumer rights that apply to your purchase. Please read these terms carefully before placing an order.
If you do not agree with these terms, please do not use our website to place an order.
2. Company Information
Legal Company Name: NILSSON GOLF LIMITED
Business Address:
Leigh House
28–32 St. Pauls Street
Leeds, England, LS1 2JT
United Kingdom
Email: support@nilssongolf.shop
Telephone: +44 7979 184982
If you have questions regarding these Terms and Conditions, your order, payment, delivery, or returns, please contact us using the details above.
3. Eligibility and Website Use
You must have the legal capacity to enter into a binding contract to place an order through our website.
If you are purchasing on behalf of a business, you confirm that you are authorised to act for that business and accept these terms on its behalf.
You agree to provide accurate, complete, and current information when using our website or placing an order. You must not use our website for unlawful purposes, fraudulent transactions, unauthorised payment activity, or any activity that interferes with the operation or security of our services.
We reserve the right to investigate suspicious transactions and take reasonable action where fraud, misuse, or a violation of these terms is suspected, subject to applicable law.
4. Products and Descriptions
We offer men’s leather footwear for business, formal, smart-casual, and everyday use.
Product listings may include descriptions, photographs, available sizes, colours, finishes, materials, prices, and other relevant specifications.
We make reasonable efforts to ensure that product information is accurate and current. However, minor variations in colour or appearance may occur because of screen settings, lighting, photography, or differences between production batches.
Such variations do not affect your statutory rights where a product is materially different from its description, defective, or otherwise fails to meet applicable legal requirements.
Please review the product details, size information, and any available specifications before completing your purchase. If you require additional information, you may contact our customer support team before placing your order.
5. Prices, Currency, and Taxes
All product prices and applicable charges will be displayed on the relevant product pages and during checkout.
The transaction currency will be clearly displayed before you submit your order. The currency used for payment may depend on the checkout options available for your delivery destination.
Where applicable, prices and checkout totals will identify the taxes and delivery charges included in or added to the purchase price. Any additional mandatory charges will be disclosed before you complete your order.
If your payment provider or card issuer converts the transaction into another currency, the exchange rate and any conversion fees may be determined by that provider or issuer.
We reserve the right to update product prices and descriptions before an order is accepted. A price change will not retrospectively alter the agreed price of an order that we have already accepted, except where correction or other action is permitted by applicable law.
If a material pricing or listing error is discovered before an order is accepted, we may contact you to clarify the issue. We will not knowingly charge an undisclosed amount or treat an unaccepted order as a completed purchase.
6. Billing and One-Time Purchase Policy
6.1 One-Time Purchases Only
All purchases made through our website are one-time purchases.
When you place an order, you are purchasing the specific products listed in that order. You will be charged once for the order total, including the applicable product prices, delivery charges, and taxes disclosed at checkout.
We do not offer subscription-based purchases, recurring billing plans, automatic renewals, or ongoing membership charges as part of our standard product sales.
Placing an order does not authorise us to charge your payment method repeatedly for future orders. Any subsequent purchase must be initiated separately by you and is subject to its own order details and payment authorisation.
6.2 Payment Authorisation and Collection
Payment must be made using an accepted payment method displayed at checkout.
When you submit an order, you authorise the applicable payment provider to process the amount shown in your checkout total for that purchase.
Depending on the payment method and provider, a payment authorisation or verification step may occur before the payment is completed. The precise timing of the charge may depend on the payment method and transaction processing arrangements.
We will not knowingly charge you for products or fees that were not disclosed and authorised as part of your purchase, except where an adjustment is permitted by law or separately agreed with you.
6.3 Payment Providers
We may use Stripe or other payment service providers to process transactions.
Payment information is handled through the relevant payment processing arrangements. Your bank, card issuer, or payment provider may apply its own terms, security checks, and verification procedures.
We do not intend to store full payment card details or card security codes on our own systems when those details are handled directly by the payment provider.
6.4 Order Confirmation and Billing Records
After you place an order, we will make reasonable efforts to send an order confirmation to the email address you provide.
The confirmation will normally include your order reference, purchased products, applicable charges, delivery information, and other relevant purchase details.
An order confirmation acknowledging receipt of your order does not necessarily mean that the order has been finally accepted. If an order cannot be fulfilled, we will notify you and arrange any applicable refund for payments received.
You should retain your order confirmation and payment records for future reference.
6.5 Failed or Declined Payments
If a payment is declined, fails verification, or cannot be completed, we may be unable to process the order.
You may need to contact your bank or payment provider, verify your payment information, or select another accepted payment method.
We will not treat a failed transaction as a completed purchase merely because an order form was submitted.
6.6 Refunds and Reversals
Where a refund is due, it will generally be returned through the original payment method, subject to the payment provider’s procedures and applicable law.
A refund or payment reversal relates to the original transaction. It does not create a subscription, recurring charge, or automatic future payment obligation.
Please refer to our separate Returns and Refund Policy for return eligibility, cancellation procedures, refund processing, and exchange arrangements.
7. Order Placement and Acceptance
You may place an order by selecting your products, choosing available options, providing the requested information, and completing checkout.
Before submitting your order, please review:
- The products, sizes, quantities, and other selections;
- Your billing and delivery information;
- The product prices, taxes, and delivery charges;
- The total amount payable;
- The available payment method; and
- These Terms and Conditions and the applicable return policy.
You are responsible for correcting any errors before submitting the order.
By clicking the final order or payment button, you acknowledge that placing the order creates an obligation to pay the displayed total.
We reserve the right to decline or cancel an order where there is a legitimate reason, including suspected fraud, an unsuccessful payment, an incorrect listing, or an inability to fulfil the order. Where payment has already been collected and the order is cancelled without fulfilment, we will arrange an appropriate refund.
Nothing in this section removes any rights you may have under applicable consumer protection law.
8. Shipping and Delivery
We arrange delivery to eligible destinations within the European markets supported by our website.
Available destinations, shipping methods, delivery charges, and estimated delivery times will be displayed on the relevant shipping information page or during checkout.
Delivery estimates are provided as guidance and may be affected by carrier operations, customs procedures, public holidays, weather, or other circumstances outside our reasonable control.
Unless a different period has been expressly agreed with you, delivery will take place within the period required by applicable law.
Please ensure that your delivery address and contact details are accurate. If an address is incorrect or incomplete, delivery may be delayed or additional arrangements may be necessary.
If a parcel appears delayed, lost, or damaged, please contact us with your order number so we can investigate the matter and explain the available next steps.
Your statutory rights concerning delayed, missing, or damaged deliveries remain unaffected by this section.
9. Consumer Cancellation Rights
Where you purchase as a consumer through a distance-selling arrangement covered by applicable law, you may have a statutory right to cancel your order without giving a reason.
For many online purchases of physical goods, consumers in the United Kingdom have 14 days from the day after receiving the goods to notify the trader of their decision to cancel. After notifying the trader, consumers generally have a further 14 days to return the goods.
For customers in other European countries, the applicable cancellation period and requirements will depend on the relevant local law and any mandatory consumer protections.
To exercise a cancellation right, please contact us at support@nilssongolf.shop and provide your order number and a clear statement that you wish to cancel.
You may inspect and try on footwear to the extent reasonably necessary to establish its nature, characteristics, and fit, as you would in a physical shop. You may be responsible for a reduction in value caused by handling beyond what is necessary to inspect the goods, where permitted by applicable law.
Where the statutory cancellation right applies, we will refund the payments required by law, including the cost of standard delivery where applicable. We may withhold reimbursement until we receive the returned goods or receive evidence that they have been sent back, whichever occurs first, where permitted by law.
The statutory cancellation right is separate from any additional voluntary return period we may offer.
Nothing in these terms excludes any applicable statutory exception or mandatory consumer right.
10. Returns, Refunds, and Exchanges
We aim to handle returns and exchanges fairly and transparently.
If you wish to return footwear, request a refund, or enquire about an exchange, please contact support@nilssongolf.shop before sending the products back.
Please include your order number, the product concerned, and the reason for your request. We will provide the applicable return instructions and explain the next steps.
Unless otherwise required by law or agreed in writing:
- Returned products should include the original packaging, accessories, and any items supplied with the order.
- Products should be returned in a condition consistent with the inspection permitted under applicable law.
- Products that have been worn outdoors, damaged through misuse, or altered beyond reasonable inspection may be subject to applicable deductions or return restrictions, subject to statutory rights.
- Exchanges depend on product availability and may require a separate arrangement.
- Refunds will generally be issued to the original payment method.
For valid statutory cancellations, refunds will be handled within the period required by applicable law. For other approved refunds, the processing timeframe will be communicated during the return process.
Where a product is faulty, damaged, misdescribed, or otherwise fails to meet applicable legal requirements, your statutory remedies remain available. We will not apply this policy to remove rights that cannot legally be excluded.
Please consult our separate Returns and Refund Policy for detailed eligibility conditions, return procedures, refund timeframes, and the applicable return address.
11. Product Quality and Statutory Rights
We aim to supply products that correspond to their descriptions and meet applicable quality and fitness requirements.
If footwear is faulty, not as described, or otherwise fails to meet the requirements of applicable consumer law, you may be entitled to repair, replacement, a price reduction, a refund, or another remedy depending on the circumstances and applicable legislation.
Nothing in these Terms and Conditions excludes or limits any consumer rights that cannot legally be excluded or limited.
If you believe a product has a quality issue, please contact us with your order number, a description of the issue, and relevant photographs where appropriate. We will review the matter and explain the available resolution process.
12. Wholesale and Business Orders
We accept enquiries and orders from retailers and other commercial buyers seeking men’s leather footwear for resale or business stock requirements.
Wholesale purchases may involve larger quantities, product availability checks, and additional order coordination.
Any specific wholesale pricing, minimum order quantities, delivery arrangements, or other commercial conditions will be communicated before the relevant order is accepted.
Unless expressly agreed in writing, a wholesale order is also a one-time purchase and does not create a subscription or automatic recurring payment arrangement.
Where a purchase is made by a business acting for commercial purposes, consumer-specific cancellation rights may not apply. The applicable contractual terms and mandatory laws will determine the rights and obligations of the parties.
Nothing in this section removes any rights or obligations that cannot lawfully be excluded.
13. Promotions and Discounts
Any promotional prices, discounts, or special offers will be subject to the terms clearly stated in the relevant promotion.
Promotional terms may specify eligibility, validity dates, product exclusions, quantity limits, or other conditions.
Unless explicitly stated otherwise, a promotion applies only to the purchase described in its terms and does not create a subscription or recurring payment obligation.
We will present applicable promotional conditions and prices transparently before you complete your order.
14. Intellectual Property
Unless otherwise stated, website content, including product photographs, written descriptions, graphics, logos, layout elements, and other materials, is owned by or used lawfully by NILSSON GOLF LIMITED or the relevant rights holders.
You may access and use the website for personal shopping or legitimate business purchasing purposes.
You must not reproduce, distribute, modify, commercially exploit, or republish website content without the necessary permission, except where permitted by applicable law.
Nothing in this section affects any intellectual property rights belonging to third parties.
15. Website Availability and Accuracy
We aim to keep our website available and product information accurate. However, we do not guarantee that the website will always operate without interruption, technical errors, or temporary unavailability.
We may update product listings, correct errors, maintain systems, or modify website features where reasonably necessary.
Any changes will not remove rights relating to an order that has already been accepted or any other rights protected by applicable law.
We are not responsible for interruptions caused by events beyond our reasonable control, subject to any mandatory legal obligations.
16. Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
In particular, nothing in these terms limits liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable law prohibits such limitation.
For consumers, we do not exclude or restrict statutory rights concerning product quality, conformity with description, fitness for purpose, delivery, cancellation, or other mandatory protections.
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable when the relevant contract was formed.
Where you purchase as a business, any additional limitation of liability will apply only to the extent permitted by the applicable law and any specific written agreement governing the transaction.
17. Events Beyond Our Reasonable Control
We will not be considered in breach of these terms solely because performance is delayed or prevented by events beyond our reasonable control, such as severe weather, natural disasters, transport disruptions, strikes, public emergencies, or interruptions to essential services.
We will take reasonable steps to minimise the impact of such events and keep affected customers informed where appropriate.
This section does not remove any refund, cancellation, or other rights that consumers may have under applicable law.
18. Privacy and Personal Data
We process personal data in accordance with our Privacy Policy and applicable data protection law.
Personal information may be used to process orders, arrange deliveries, handle payments, respond to customer enquiries, manage returns, prevent fraud, and meet legal obligations.
Where payments are processed through Stripe or another payment provider, relevant information may be shared with that provider as necessary to complete the transaction and support related payment functions.
For further details about the information we collect, how we use it, data retention, cookies, third-party disclosures, and your privacy rights, please read our Privacy Policy.